A day after the New Mexico Gas Company announced a one million dollar fund to assist customers with claims as a result of the gas shortage, it's now providing customer's details for its expedited claims process.
The company has posted an online form for customers to file claims in English and Spanish.
There are several ways customers can file a claim:
· Online at customers can fill out a claims form and submit it directly from the Web site.
· Customers may print the form, fill it out and fax or mail it to the New Mexico Gas Company Claims Department.
· Call the customer service number at 1-888-664-2726.
Once a claim is filed online or on the phone with a customer service representative, customers will immediately receive a claim number. Customer service will call customers with a claim number if they file through the mail or via fax.
To file a claim, customers must provide their New Mexico Gas Company account number and insurance information, including their insurance policy number.